Get routed to the right technical team.
Use the service route that best matches the fault, maintenance request, product enquiry or site requirement. Clear information helps SEDGE respond with the right technical guidance.
Security & CCTV
Camera systems, surveillance planning, access, maintenance and related support requests.
View Security Services →Electrical Services
Installation, maintenance, repairs and electrical infrastructure support.
View Electrical Services →ICT & Networks
Structured cabling, connectivity, network infrastructure and business technology support.
View ICT Services →Gate & Access
Gate automation, access systems, repairs and site access enquiries.
View Gate Services →
SERVICE LOCATION
Technical support for sites across Gauteng.
For the quickest route, share the site location, service department, urgency and a concise fault or project description.
Open contact centre →What to include in a support request.
Providing the essentials upfront helps the team understand the requirement and reduce unnecessary back-and-forth.
- Your name, company or property name and the best contact number.
- The service department such as CCTV, electrical, ICT, gate motor, solar or IT products.
- The site location and urgency level plus a short description of what is happening.
- Photos, product details, fault codes or access notes where these help explain the request.
Choose the route that fits your need.
Planned upgrades, urgent service questions and general enquiries can each begin from the appropriate channel below.
Technical Support
Send a detailed support request to the correct SEDGE department.
Contact Support → 02Help Centre
Review common questions about enquiries, service routes and contact information.
Read FAQs → 03Site Assessment
Start a planned infrastructure, maintenance or upgrade enquiry.
Request Assessment → 04Use the mobile route for a quick initial enquiry and service guidance.
Open WhatsApp → 05Call the Office
Speak to the office team during published business hours.
010 824 7029 → 06Send specifications, documents or other detailed information by email.
info@sedgent.com →